Terms and conditions

1. General

• 1.1 We are a specialized trade company in minerals and stone jewellery.
• 1.2 We only sell to retailers.
• 1.3 Our prices are wholesale prices in € (Euro).
• 1.4 The minimum order is € 100, - excluding VAT (value added tax).
• 1.5 All prices are net prices subject to statutory VAT, 19% of the time (books 7%).
• 1.6 For deliveries within the European Community to customers with sales tax ID the VAT is not to pay, as well as for deliveries to foreign countries outside the European Community. If for delieveries within the EC the sales tax ID is not registered at the tax agency or invalid, the VAT has to be paid subsequently.
• 1.7 For export to Switzerland with shopping in Beuren and trade show we will charge a deposit in the amount of VAT which is refundable if the invoice is returned to us with customs stamps.

2. Ordering

• 2.1 Orders may be issued by:
  Phone: 0049-7025-911 3900
  Fax: 0049-7025-911 3901
  E-Mail: info@mineralien-hueller.de
  
  Postal address:
  Hüller & Hüller GmbH
  Wholesale Minerals and Gems
  Linsenhofer Straße 59
  D-72660 Beuren
  Germany

• 2.2 An order confirmation will not occur.
• 2.3 If the wanted product is not in stock, you will be informed.
• 2.4 For further inquiries please include your phone number.
• 2.5 New orders will be processed only after outstanding invoices are paid in full.

3. Shipping

• 3.1 We ship within Europe, the processing of orders is usually done immediately after receipt of order.
• 3.2 The delivery time is usually 3-6 working days.
• 3.3 The delivery is done by DPD or UPS.
• 3.4 The dispatch takes place on account, for first time customers only against payment in advance.
• 3.5 The shipping costs for one parcel (packaging and shipping) depends on the destination country and is:
  • within Germany € 10.00,
  • additional island fee for Germany € 12,50,
  • to Austria € 25.00,
  • to Belgium, Denmark, France, Netherlands, Luxemburg € 30.00,
  • to Italy, Poland, Slovakia, Slovenia, Czech Republic € 35.00,
  • to Estonia, Finland, Ireland, Latvia and Lithuania, Spain, Hungary, Korsika, Romania, Portugal, Great Britain € 40.00,
  • to Croatia € 45.00,
  • to Switzerland (additional clearance fees) € 50.00,
  • to Greece € 60.00.
• 3.6 When sending goods to Switzerland our parcel service DPD charges the recipient with the import duties. We charge the recipient with the DPD-customs clearance fees in the amount of 36,70 €.

4. Payment

• 4.1 The payment is 14 days, without discount.
• 4.2 To new customers will be shipped against bank transfer in advance
• 4.3 For payment with direct debiting system, please fill in our direct debiting form with your bank account and signature (not possible for all countries). Our Creditor Identification number is DE72ZZZ00000393948.
• 4.4 In case of payment delays please inform us immediately. Otherwise, we charge a reminder fee and instruct a lawyer with the submission of the claim.

5. Bank accounts

Bank accounts are notified with the invoice.

6. Returns and Exchanges

• 6.1 Complaints must be reported within seven working days after receiving the goods.
• 6.2 In the event of justified complaints (quality of goods, wrong delivery, etc.) will exchange or credit take place.
• 6.3 Subsequent complaints will not be considered.
• 6.4 Selection shipments are not sent.

7. Bonus System

• 7.1 There is no quantity discount on a single order.
• 7.2 We have an annual purchase bonus, which looks like this:
  
  • - Annual net purchase over 1.000, - € purchase credit 5%
  • - Annual net purchase over 2.500, - € purchase credit 10%
  • - Annual net purchase over 5.000, - € purchase credit 15%
  • - Annual net purchase over 10.000, - € purchase credit 20%
  • The purchase bonus will be deducted from purchases in the following year and has to be honoured in between this following year.
  • The honour of the purchase bonus will be made only if all the old invoices are paid.

8. Other

• 8.1 The goods remain our property until full payment. The buyer is entitled to process the goods subject to the occurrence of the recovery case in the ordinary course of business and to sell. Pledges and security are not allowed.
• 8.2 The enforcement event occurs when the seller withdraws from the contract, in case of breach of contract by the buyer, with the right to require the conditional goods out.
• 8.3 With placing an order the buyer accepts our General terms and conditions.
• 8.4 Subject to errors and ability to deliver.
• 8.5 Subject to alteration of prices.
• 8.6 If these General terms and conditions contained loopholes, apply to fill these gaps those legally effective arrangements as agreed, which had been agreed by the parties for the purpose of these General terms and conditions, if they had known of the omission.
• 8.7 Jurisdiction for any and all disputes arising out of the business relationship between the seller and the buyer is Stuttgart. In proceedings against the seller Stuttgart is exclusive jurisdiction. Mandatory legal provisions on exclusive jurisdiction are not affected by this scheme.
• 8.8 The relationship between the seller and the customer are exclusively subject to the laws of the Federal Republic of Germany.
• 8.9 Commercial-entry Hüller & Hüller GmbH:
  
  • Amtsgericht Stuttgart, HRB 226124
  • Geschäftsführer: Norbert Hüller, Stefan Hüller
  • UST.-IdNr. DE814586610
  • EORI-Nr. DE7427263